If you need direct support, you are welcome to phone us at:
If you want your questions
answered quickly and accurately, we recommend that you send us
email. In the email you should include:
1) A sample file (zipped) that demonstrates your problem.
2) A GOOD description of your problem and detailed steps on
reproducing the problem.
3) Your phone number (we might have a question for you!)
Send your file and question to: